Raypak Gas Heater Repairs, Service and Sales

We are an authorized Factory Service agent for Raypak Rheem. One of our service techs also worked for Raypak for many years. We know these inside & out and can handle any Warranty or Service issue. We often can repair these heaters even when a Raypak/Rheem service technician walks in and doesn't want to work on them! 


 About Us:

Former Raypak Service Persons, we know these heaters inside and out! We also cover all warranty and service issues directly.  All spare parts available. We carry almost all spare parts in the Service Vehicle, so where possible, we can get it up and running on the first visit.


When Replacing a Heater:

Please note that Raypak heaters are not allowed to be sold Online. Anyone selling online is NOT an Authorized Raypak Dealer, and this can affect your warranty. We have actually seen "new" heaters sold online, where parts had been swapped with cheaper parts, and even heaters that were NOT new. Please, for your own sake, avoid these shoddy sellers. Raypak  will ask for Proof of Purchase from an Authorised Dealer should any Warranty Issues arise.  


An Added Benefit of Buying or Servicing from us:

We are Authorized Dealers & Warranty Service Agents for all Astralpool, Hurlcon, Zodiac heaters. Should any issue arise, we can handle issues directly!

Raypak Rheem Gas Pool Heater Services - Melbourne & Mornington Peninsula

Authorized Service Agent

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As an Authorized Raypak / Rheem service agent, we carry all available spare parts for these heaters and can generally fix them straight away where possible. One of our techs is a former Raypak employee and know them inside and out.

Current Pool Heaters

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Very good heaters for most applications. Be wary of those sold on eBay or elsewhere online. We have seen these heaters sold with cheaper heat exchangers, and even secondhand. Note warranty may not apply when sold online by some sellers.
Models: Raypak 200, 280, 300, 430

Spartan 131

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Decent quality spa gas heater. We've seen heat exchangers on these leak prematurely. Only recommended for some installations. 

Raypak RP2100

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RP2100 were amazingly well-built heaters. We carry most spare parts, and even refurbish electronics on these heaters.  They came as Raypak 127, 131, Spartan, 167, 200, 280, 350, 430 and Premium models

Raypak 127 & 167 Premium Heaters

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A Very very good gas heater. Newer models are still available, but can be costly. Again, we carry the most common spare parts on board.

Raypak Optima / Optimum

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Older heaters. We still see many of these still in action! Spare parts can be difficult to access, but we keep many spare parts in stock when posisble.

Other...

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Davey Gas Heaters

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Davey gas heaters are simply Raypak heaters that are re-branded.

More...

Raypak has made many other heaters, and we repair them where possible too!


Commercial vs Domestic versions of heaters. We recommend the Commercial version of the Raypak 280 and 430. They come with Bronze headers, and stainless steel base.  We love their Commercial (Premium) versions of the heaters.


Warranty Info: 


Standard heaters: 3-Year Limited on Domestic Installations. 1-Year on Commercial Installations

Premium: 3-Year Limited on Commercial Installations. 3-Year Limited on Domestic Installations. 


Please note that Raypak heaters are not allowed to be sold Online. Anyone selling online is NOT an Authorized Raypak Dealer, and this can affect your warranty. We have actually seen "new" heaters sold online, where parts had been swapped with cheaper parts, and even heaters that were NOT new. Please, for your own sake, avoid these shoddy sellers. Raypak will ask for Proof of Purchase from an Authorised Dealer should any Warranty Issues arise. 


Note: Rheem designates all semi-commercial pools such as swim-schools, holiday-rentals, etc as "Commercial"



Raypak Heater troubleshooting

Raypak Heater Troubleshooting and Error Codes

Current Raypak Gas Heater Error Codes:

o - not detecting waterflow. Clean filters & check valves first, and ensure correct water flow through heater

PO - No power to heater

F1 - Electrical Fault. Do not use. Book a Service Call.

F2 - Main Sensor Failure. Book a Service Call.

F3 - Main Sensor Faulure. Book a Service Call.

F4 - Secondary Sensor failure.  Book a Service Call.


RP2100:

LL - High Limit tripped or heater has Overheated. Call for service

blank display - not detecting water flow, high-limit tripped, faulty PCB. Book a Service Call.


All Models:

Screeching, Whistling, Odd Noises - gas pressure incorrect. Water flow poor. Broken bypass. Blocked heat exchanger. Switch heater off immediately and Book a Service Call.

Black soot around top of heater - Poor combustion. Heat exchanger blocked. Book a Service Call.

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