We are an authorized Factory Service agant for Raypak Rheem. One of our service techs also worked for Raypak for many years. We know these inside & out and can handle any Warranty or Service issue. We often can repair these heaters when a Raypak/Rheem service technician walks in and doesn't want to work on them!
As an Authorized Raypak / Rheem service agent, we carry all available spare parts for these heaters and can generally fix them straight away where possible. One of our techs is a former Raypak employee and know them inside and out.
Very good heaters for most applications. Be wary of those sold on eBay or elsewhere online. We have seen these heaters sold with cheaper heat exchangers, and even secondhand. Note warranty may not apply when sold online by some sellers.
Models: Raypak 200, 280, 300, 430
Decent quality spa gas heater. We've seen heat exchangers on these leak prematurely. Only recommended for some installations.
RP2100 were amazingly well-built heaters. We carry most spare parts, and even refurbish electronics on these heaters.
A Very very good gas heater. Newer models are still available, but can be costly. Again, we carry the most common spare parts on board.
Older heaters. We still see many of these still in action!
Davey gas heaters are simply Raypak heaters that are re-branded.
Raypak has made many other heaters, and we repair them where possible too!
Commercial vs Domestic versions of heaters. We recommend the Commercial version of the Raypak 280 and 430. They come with Bronze headers, and stainless steel base.
Standard heaters: 3-Year Limited on Domestic Installations. 1-Year on Commercial Installations
Premium: 3-Year Limited on Commercial Installations. 3-Year Limited on Domestic Installations.
Note: Rheem designates all semi-commercial pools such as swim-schools, holiday-rentals, etc as "Commercial"
o - not detecting waterflow
LL - High Limit tripped or heater has Overheated. Call for service
blank display - not detecting water flow, high-limit tripped, faulty PCB. Call for service
Screeching, Whistling, Odd Noises - gas pressure incorrect. Water flow poor. Broken bypass. Blocked heat exchanger. Switch heater off immediately and Call for Service.
Black soot around top of heater - Poor combustion. Heat exchanger blocked. Call for Service
Main Street, Mornington Victoria 3931, Australia
Please note that we may not be able to give technical advice over the phone, as our Service Techs are busy on-site & cannot always answer their mobiles.
Monday - Friday: 8am - 5pm
Saturday - Sunday: Generally Closed. *** Closed Public Holidays ***
*** Emergency call-outs available sometimes - SMS 0400 062 066 (note this is for bookings, and not for general advice). Please SMS/Text rather than ring. Thanks!