We now have heat pumps on display, as well as control systems, at our factory & showroom.
Feel free to pop by during normal business hours to 10 Industry Blvd, Carrum Downs, Vic 3201
Unfortunately, due to lack of support and spare parts, we do not service or sell other brands than listed below.
Sensa-Heat Pumps are the newest heat pumps on the market in Australia. Built by one of the largest heat pump manufacturers in the world, and specifically spec'd for the Australian market. They are distributed by Australia & New Zealand's largest spa parts distributor.
All models come with WiFi built in, and attractive, quiet design.
Premium Quiet Series: 9kW, 13kW, 13kW, 17kW, 21kW, 28kW
Madimack Heat Pumps are one of the latest high-quality heat pump brands for pools and spas. Their engineering and technical knowledge is incredible. Australian Company. They come in 3 levels, and range from 8kW all the way up to 195kW and feature in-built WiFi and more.
Summer Series: 8kW, 10kW, 13kW, 16kW, 20kW, 25kW
Elite Series: 9kW, 11kW, 13kW, 17kW, 21kW, 28kW <-- most attractive unit on the market!
Eclipse Series: 16kW, 21kW, 26kW <--Top Discharge fan:
Commercial Series: 26kW, 35kW, 60kW, 110kW, 145kW, 195kW
Theralux Theratherm heat pumps are very good heat pumps. Pool builders are using these a fair bit now.
Theralux Theratherm 9.5kW, 13.5kW, 18.5kW, 25kW
More Information: https://www.heaterandspaparts.com.au
EvoHeat heat pumps are a good-quality heat pump for pool and spa use. Good support. Good quality. They range from 6kw all the way to 57kW and commercial-grade.
They have only recently introduced Inverter models to their range.
Fusion: 6kW, 9kW, 13kW, 17kW
Force: 9kW, 18kW, 22kW, 26kW
CS 38kW, 47kW, 57kW, 200kW
More Information: https://www.heaterandspaparts.com.au
SpaNET heat pumps are fantastic. Their only drawback is that they need to be fitted with a SpaNET spa controller. These are more suited to spas and Hot Tubs
5.5kW SV Series, 8.8kW SV Series, 12.0kW SV Series
More Information, or to Purchase: https://www.heaterandspaparts.com.au
Astralpool has been making heat pumps for a long time. Their latest units are very good, and very popular. Formerly known as Hurlcon. Now comes under the Fluidra Brand
HP88 8.8kW, HP126 12.6kW, iHP90 9.0kW, iHP120 12.0kW, iHP170 17.0kW, iHP195 19.5kW, iHP242 24.2kW, iHPt127 12.7kW, iHPt168 16.8kW, iHPt246 24.6kW
Raypak Rheem has been manufacturing heat pumps for many years. They've also bought some companies and taken on their technology.
Zodiac has been making heat pumps for several years. Good quality. Now comes under the Fluidra umbrella.
Z200 M3 9kW, Z200 M4 12kW,
Z400 iQ MD4 9.5kW, Z400 iQ MD5 13.6kW, Z400 iQ MD7 17kW,
ZS500 MD5 15kW, ZS500 MD8 20kW,
PowerForce 25, PowerForce 35,
Z900 Commercial Series:
Z900 Commercial TD20 51kW, Z900 Commercial TD30 78kW, Z900 Commercial TD50 113.4kW
There are a TON of heat pump brands being imported into Australia. Some are sold via eBay, Gumtree, or elsewhere. Almost all are cheap, low-quality, imported equipment, and some has no electrical approvals. Besides the poor-quality of these units, support is often non-existent. They are often sold to make a "quick buck."
We cannot Service or Repair the following brands:
Summer Wave, Swimmax, Coasts, SmartHeat, PoolMaster, Pool Cooler, Pool Chiller, Heat pumps from AliBaba, eBay, or other unbranded models.
We sell and install Heat Pumps. There is a lot of misinformation about heat pumps and their capabilities. As they're still a fairly new concept in domestic swimming pools and pumps, we'd like to educate a little bit about them. There is absolutely nothing wrong with Heat Pumps, but you must be aware of their capabilities. In the right scenario, they can be an extremely efficient way of heating.
Here are a few Frequently Asked Questions about pool heat pumps:
FAQ - Heat Pump Frequently Asked Questions
How does a Pool or Spa Heat Pump Work?
Heat pumps transfer heat by circulating a refrigerant through a cycle of evaporation and condensation. The compressor pumps the refrigerant between two heat exchanger coils. In one coil, the refrigerant is evaporated at low pressure and absorbs heat from its surroundings.
The refrigerant is then compressed en route to the other coil, where it condenses at high pressure. At this point, it releases the heat it absorbed earlier in the cycle.
Refrigerators and air conditioners are both examples of heat pumps operating only in a Cooling mode. A refrigerator is essentially an insulated box with a heat pump system connected to it. The evaporator coil is located inside the box, usually in the freezer compartment. Heat is absorbed from this location and transferred outside, usually behind or underneath the unit where the condenser coil is located. Similarly, an air conditioner transfers heat from inside a house to the outdoors.
How is Heat Pump Output calculated?
Most manufacturers give a Maximum Theoretical Output based on ideal conditions. Generally they base this on around ~27°C ambient air temperature, with 27°C water temperature. So a 12kW heat pump, outputs ~12kW at 27°C air temperature. The problem is that when the Ambient air temperature drops, so does the Output of the heat pump! Most of them average about 30% less output when the ambient air temperature is around ~15°C. So a 12kW heat pump, with 15°C air, drops down to about 8kW output. As ambient air temperature rises & falls, so does the out put of the heatpump. \
How long should a heat pump take to heat my pool?
Here's a range of heat up times when pools have a cover, and are well insulated. This is only a rough-guide, and is based on extremely good insulation, and ideal conditions. Most pools don't have that, so you can certainly add a bit to these times. We also have a handy Pool Heater Heat-Up Time Calculator on this page. <-- Heat Up Calculator
50,000L pool with 12kW Heat Pump @ 27°C Ambient air = 300 minutes to rise 1°C
50,000L pool with 12kW Heat Pump @ 15°C Ambient air = 445 minutes to rise 1°C
50,000L pool with 24kW Heat Pump @ 27°C Ambient air = 150 minutes to rise 1°C
50,000L pool with 24kW Heat Pump @ 15°C Ambient air = 215 minutes to rise 1°C
30,000L pool with 24kW Heat Pump @ 27°C Ambient air = 90 minutes to rise 1°C
30,000L pool with 24kW Heat Pump @ 15°C Ambient air = 130 minutes to rise 1°C
30,000L pool with 12kW Heat Pump @ 27°C Ambient air = 180 minutes to rise 1°C
30,000L pool with 12kW Heat Pump @ 15°C Ambient air = 265 minutes to rise 1°C
5,000l spa with 12kW Heat Pump @ 27°C Ambient air = 30 minutes to rise 1°C
5,000l spa with 12kW Heat Pump @ 15°C Ambient air = 45 minutes to rise 1°C
1,000l spa with 12kW Heat Pump @ 27°C Ambient air = 6 minutes to rise 1°C
1,000l spa with 12kW Heat Pump @ 15°C Ambient air = 10 minutes to rise 1°C
1,000l spa with 5kW Heat Pump @ 25°C Ambient air = 14 minutes to rise 1°C
1,000l spa with 5kW Heat Pump @ 15°C Ambient air = 20 minutes to rise 1°C
50,000L pool with 350mJ gas heater @ any air temp = 45 minutes to rise 1°C
30,000L pool with 350mJ gas heater @ any air temp = 29 minutes to rise 1°C
5,000l spa with 350mJ gas heater @ any air temp = 4.5 minutes to rise 1°C
1,000l spa with 350mJ gas heater @any air temp= <1 minute to rise 1°C
50,000L pool with 120mJ gas heater @ any air temp = 135 minutes to rise 1°C
30,000L pool with 120mJ gas heater @ any air temp = 82 minutes to rise 1°C
5,000l spa with 120mJ gas heater @ any air temp = 14 minutes to rise 1°C
1,000l spa with 120mJ gas heater @ any air temp = 3 minutes to rise 1°C
As you can see, Ambient Air temperature does not affect a gas heater. And you can't expect a Heat Pump to be fast.
Why does it take so long to heat?
Where & How should it be installed?
Heat Pumps blow off very cold air when heating. This cold air must have the room and ability to be removed from the Heat Pump as best as possible. One of the biggest problems is when an installer encloses a heat pump under a deck, in a room, or builds a wall around it. This causes the heating-ability to drop off dramatically!
It is very common, and popular, to install a heat pump hidden away, such as under a deck. Heat pumps will still work, but this can dramatically reduce it's output.
What Brand Heat Pump Is Best?
Currently we feel the Madimack, EvoHeat and Astralpool heat pumps are the best available. This not only includes the quality of the heaters themselves, but also the after-sales technical support, and warranty. As heat pumps have become popular, some of the lesser brands have been imported, and the importers have very little information available, with poor support and product knowledge.
We do not recommend cheap imported heat pumps sold on eBay or Gumtree. Spare parts and Warranty availability is atrocious.
Information as a guide only. There are several variables to consider when sizing a heat pump, or setting expectations.
About pool heat pumps. Heat-up times and efficiency information.