pool & spa Heat Pump brands we recommend & Service

EVOHEAT Heat Pumps

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EvoHeat heat pumps are a good-quality heat pump for pool and spa use. Good support. Good quality. They range from 6kw all the way to 57kW and commercial-grade. 

 Current Models: 

Fusion: 6kW, 9kW, 13kW, 17kW

Force: 9kW, 18kW, 22kW, 26kW

DHP20-R 11kW

DHP50-R 27.5kW

DHP603-R 31kW

CS 38kW, 47kW, 57kW, 200kW

 More Information: https://www.heaterandspaparts.com.au  

MADIMACK Heat Pumps

Madimack Pool & spa Heat Pumps. Buy Online

Madimack Heat Pumps are one of the newest high-quality heat pump brands for pools and spas. They come in 3 levels, and range from 8kW all the way up to 195kW:

Current Models:

Summer Series: 8kW, 10kW, 13kW, 16kW, 20kW, 25kW

Elite Series: 9kW, 11kW, 13kW, 17kW, 21kW, 28kW

Commercial Series: 26kW, 35kW, 60kW, 110kW, 145kW, 195kW

 More Information, or to Purchase:

https://heaterandspaparts.com.au/

SPANET Heat Pumps

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SpaNET heat pumps are fantastic. Their only drawback is that they need to be fitted with a SpaNET spa controller. These are more suited to spas and Hot Tubs  

 Current  Models: 

Universal 5.5kW 

5.5kW SV Series, 8.8kW SV Series, 12.0kW SV Series

  More Information, or to Purchase:  https://www.heaterandspaparts.com.au  

ASTRALPOOL Heat Pumps

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Astralpool has been making heat pumps for a long time. Their latest units are very good, and very popular. Formerly known as Hurlcon. Now comes under the Fluidra Brand

 Current  Models: 

HP88 8.8kW, HP126 12.6kW, iHP90 9.0kW, iHP120 12.0kW, iHP170 17.0kW, iHP195 19.5kW, iHP242 24.2kW, iHPt127 12.7kW, iHPt168 16.8kW, iHPt246 24.6kW

  More Information:  

 https://www.heaterandspaparts.com.au  

RAYPAK Heat Pumps

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Raypak Rheem has been manufacturing heat pumps for many years. They've also bought some companies and taken on their technology. 

  More Information:  

 https://www.heaterandspaparts.com.au  

THERALUX THERATHERM Heat Pumps

Theralux Theratherm Heat Pumps for Pools & Spas. Buy Online

 

Theralux Theratherm heat pumps are very good heat pumps. Pool builders are using these a fair bit now.

Current  Models: 

Theralux Theratherm 9.5kW, 13.5kW, 18.5kW, 25kW

 More Information:  https://www.heaterandspaparts.com.au 

ZODIAC Heat Pumps

Zodiac Pool and Spa Heat Pumps. Purchase Online.

Zodiac has been making heat pumps for several years. Good quality. Now comes under the Fluidra umbrella.

Models:

Z200 Series:

Z200 M3 9kW, Z200 M4 12kW, 

Z400 Series:

Z400 iQ MD4 9.5kW, Z400 iQ MD5 13.6kW, Z400 iQ MD7 17kW, 

ZS500 Series:

ZS500 MD5 15kW, ZS500 MD8 20kW, 

Powerforce Series:

PowerForce 25, PowerForce 35,

Z900 Commercial Series:

 Z900 Commercial TD20 51kW, Z900 Commercial TD30 78kW, Z900 Commercial TD50 113.4kW,

Other Brands

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There are a TON of heat pump brands being imported into Australia. Some are sold via eBay, Gumtree, or elsewhere. Almost all are cheap, low-quality, imported equipment, and some has no electrical approvals. Besides the poor-quality of these units, support is often non-existent. They are often sold to make a "quick buck." 

We cannot Service or Repair the following brands:

Summer Wave, Swimmax, Coasts, SmartHeat, PoolMaster, Pool Cooler, Pool Chiller, Heat pumps from AliExpress, or other unbranded models.


About electric pool and spa heat pumps

Spa and Pool Heat Pump Information

We sell and install Heat Pumps. There is a lot of  misinformation about heat pumps and their capabilities. As they're still a fairly new concept in domestic swimming pools and pumps, we'd like to educate a little bit about them.  There is absolutely nothing wrong with Heat Pumps, but you must be aware of their capabilities. In the right scenario, they can be an extremely efficient way of heating. 


Here are a few Frequently Asked Questions about pool heat pumps:


FAQ - Heat Pump Frequently Asked Questions

How does a Pool or Spa Heat Pump Work? 

    Heat pumps transfer heat by circulating a refrigerant through a cycle of evaporation and condensation. The compressor pumps the refrigerant between two heat exchanger coils. In one coil, the refrigerant is evaporated at low pressure and absorbs heat from its surroundings. 

    The refrigerant is then compressed en route to the other coil, where it condenses at high pressure. At this point, it releases the heat it absorbed earlier in the cycle.

    Refrigerators and air conditioners are both examples of heat pumps operating only in a Cooling mode. A refrigerator is essentially an insulated box with a heat pump system connected to it. The evaporator coil is located inside the box, usually in the freezer compartment. Heat is absorbed from this location and transferred outside, usually behind or underneath the unit where the condenser coil is located. Similarly, an air conditioner transfers heat from inside a house to the outdoors.


How is Heat Pump Output calculated?

    Most manufacturers give a Maximum Theoretical Output based on ideal conditions. Generally they base this on around ~27°C ambient air temperature, with 27°C water temperature. So a 12kW heat pump, outputs ~12kW at 27°C air temperature. The problem is that when the Ambient air temperature drops, so does the Output of the heat pump! Most of them average about 30% less output when the ambient air temperature is around ~15°C. So a 12kW heat pump, with 15°C air, drops down to about 8kW output.  As ambient air temperature rises & falls, so does the out put of the heatpump. \


How long should a heat pump take to heat my pool?  

    Here's a range of heat up times when pools have a cover, and are well insulated. This is only a rough-guide, and is based on extremely good insulation, and ideal conditions. Most pools don't have that, so you can certainly add a bit to these times. We also have a handy Pool Heater Heat-Up Time Calculator on this page. <-- Heat Up Calculator


50,000L pool with 12kW Heat Pump @ 27°C Ambient air = 300 minutes to rise 1°C

50,000L pool with 12kW Heat Pump @ 15°C Ambient air = 445 minutes to rise 1°C

50,000L pool with 24kW Heat Pump @ 27°C Ambient air = 150 minutes to rise 1°C

50,000L pool with 24kW Heat Pump @ 15°C Ambient air = 215 minutes to rise 1°C


30,000L pool with 24kW Heat Pump @ 27°C Ambient air = 90 minutes to rise 1°C

30,000L pool with 24kW Heat Pump @ 15°C Ambient air = 130 minutes to rise 1°C

30,000L pool with 12kW Heat Pump @ 27°C Ambient air = 180 minutes to rise 1°C

30,000L pool with 12kW Heat Pump @ 15°C Ambient air = 265 minutes to rise 1°C


5,000l spa with 12kW Heat Pump @ 27°C Ambient air =  30 minutes to rise 1°C

5,000l spa with 12kW Heat Pump @ 15°C Ambient air =  45 minutes to rise 1°C


1,000l spa with 12kW Heat Pump @ 27°C Ambient air = 6 minutes to rise 1°C

1,000l spa with 12kW Heat Pump @ 15°C Ambient air =  10 minutes to rise 1°C

1,000l spa with 5kW Heat Pump @ 25°C Ambient air =  14 minutes to rise 1°C

1,000l spa with 5kW Heat Pump @ 15°C Ambient air = 20 minutes to rise 1°C


For comparison, a ~350mJ gas heater (eg Viron eVo 350 or Raypak 350):

50,000L pool with 350mJ gas heater @ any air temp = 45 minutes to rise 1°C

30,000L pool with 350mJ gas heater @ any air temp = 29 minutes to rise 1°C

5,000l spa with 350mJ gas heater @ any air temp =  4.5 minutes to rise 1°C

1,000l spa with 350mJ gas heater @any air temp= <1 minute to rise 1°C


A tiny ~120-131mJ gas heater (eg HX120 or Spartan 131):

50,000L pool with 120mJ gas heater @ any air temp = 135 minutes to rise 1°C

30,000L pool with 120mJ gas heater @ any air temp = 82 minutes to rise 1°C

5,000l spa with 120mJ gas heater @ any air temp =  14 minutes to rise 1°C

1,000l spa with 120mJ gas heater @ any air temp = 3 minutes to rise 1°C


As you can see, Ambient Air temperature does not affect a gas heater. And you can't expect a Heat Pump to be fast.


Why does it take so long to heat?

    See above


Where & How should it be installed?

    Heat Pumps blow off very cold air when heating. This cold air must have the room and ability to be removed from the Heat Pump as best as possible.  One of the biggest problems is when an installer encloses a heat pump under a deck, in a room, or builds a wall around it. This causes the heating-ability to drop off dramatically! 

Never:

  • Cover or enclose a heat pump
  • Install in an enclosed room or area
  • Let it's own refrigerated exhaust be sucked back into the heat pump

Do:

  • Try to give the heat pump as much air ventilation space as possible
  • Give the heat pump as much sunlight as possible


It is very common, and popular, to install a heat pump hidden away, such as under a deck. Heat pumps will still work, but this can dramatically reduce it's output.


What Brand Heat Pump Is Best?

     Currently we feel the EvoHeat and Astralpool heat pumps are the best available. This not only includes the quality of the heaters themselves, but also the after-sales technical support, and warranty. As heat pumps have become popular, some of the lesser brands have been imported, and the importers have very little information available, with poor support and product knowledge.

We do not recommend cheap imported heat pumps sold on eBay or Gumtree. Spare parts and Warranty availability is atrocians.


Information as a guide only. There are several variables to consider when sizing a heat pump, or setting expectations.

About pool heat pumps. Heat-up times and efficiency information.
About pool heat pumps. Heat-up times and efficiency information.